How do I choose a rolling ladder?
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For guidance, check out our "How to choose a ladder" section of the site.
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Our FAQ for ladders also has some selection information.
What codes are the ladders / lifts built to?
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Ladders are built to OSHA 1910.29 and ANSI A14.7 standards.
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Lifts are built to ANSI A92.3 standards.
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Compliance with any other codes should not be assumed.
Can the ladders be built to CAL-OSHA standards?
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Ladders shipping to California or Canada should be built to CAL-OSHA standards.
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Ballymore and Tri-Arc offers CAL-OSHA ladders as an option.
What replacement parts are available and how do I purchase them?
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A variety of parts are available and In-Stock in most cases. Please refer to the Parts Section of this website for detailed descriptions.
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Or call Customer Service Department for help on your specific need.
How can I obtain Assembly Instructions?
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Refer to the ADDITIONAL MATERIALS section on product pages.
What is the Warranty on the Ladders and Lifts?
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We warrant our products to be free from defects in material and workmanship for a period of one year from the date of original purchase.
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Please refer to the WARRANTY section of this website for details.
Do you make Modifications to Standard Ladders?
Yes. Some popular modifications are Deep Top Steps, Rear or Side Exit from Top Step, Fold-Down Rails (Ballymore only), Caster modifications, Capacity, and Color (Ballymore only).
Feel free to ask our Customer Service Team about your special applications.
Do you build Custom Ladders / Work Platforms?
Absolutely. We offer a large Custom Department to help with your non-standard needs.
Contact our EAS Team and let us design for your special vertical access requirements.
Can I get personalized help or recommendations?
Yes, please feel free to call our Customer Service Team to answer your specific questions or help with recommendations for your particular application.